Yes, returns are completely free. Contact our customer care team for assistance by emailing support@neuroganpets.com or calling 1-858-832-2065.

Neurogan Pets FAQs

Q: Is Neurogan Pets a Neurogan Inc project?

Yes, Neurogan Pets is part of Neurogan Inc, owned by the same team. We’ve separated our pet line to expand further into pet markets and provide a wider range of pet-focused products. We felt that Neurogan CBD was drifting away from its focus on human-only CBD.

Q: Will Neurogan Pets still sell CBD products?

Yes, we will continue offering CBD products with less than 0.3% THC. We’ll also focus on creating top quality hemp based products.

Q: Will you sell non-CBD/THC pet supplements?

Yes, we plan to offer a variety of products like balms, lotions, broths, bones, and other exciting options for your pets.

Q: What kind of pets is Neurogan Pets intended for?

Our products are made for all pets, with a primary focus on dogs, horses, and cats. They are safe and effective for use on other animals as well.

Q: Do you donate products?

Yes, we’re working with three trusted vendors to donate products to animals in need as part of our commitment to giving back. More information will be shared in the coming months.

Q: Is Neurogan Pets all vegan?

We are 99% vegan, using naturally sourced ingredients from U.S. vendors. All CBD and hemp products are made locally in San Diego. We’re currently working to remove fish flavor from our cat oil to make the brand fully vegan.

Q: Are all pet products tested?

Yes, all products are tested in-house and by a certified lab here in San Diego. See Lab Test Results under each product, including all non-cbd products.

Q: What is your exchange policy?

We offer a 30-day money-back guarantee, allowing you to exchange your Neurogan Pets product hassle-free.

Q: Does Neurogan Pets sell internationally?

Yes, we’ve been selling internationally for over six years. Please check your country’s guidelines to ensure compliance. Note that during this transition, there may be slight delays in shipping due to backend updates.

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